STEP 2 Make payment to the bank info stated at here
STEP 3 We will then send booking confirmation to you accordingly.
GENERAL BOOKING POLICY
RATES, CHARGES, DEPOSITS & PAYMENTS
Except Refundable Deposit, ALL monies paid are NOT REFUNDABLE whatsoever.
Bookings are always on FIRST PAY FIRST SERVED basis.
Booking confirmations are issued upon FULL payments only.
FULL payments must be settled 7 days BEFORE ARRIVAL
Booking is deemed CANCELLED if due payment is not made in time
POSTPONE or CHANGES in CONFIRMED BOOKINGS
Confirmed Bookings CANNOT be changed if within 14 days prior to arrival.
Changing of Homes are NOT allowed.
Postpone is NOT allowed if request made within 14 days prior to arrival.
New arrival date for postpone case shall not be later than 3 months from initial arrival.
An admin fee of 10% or minimum RM100 will be charged upon any case of changing or postpone.
CANCELLATION
Cancellation fee, equivalent to all payments made, will be imposed in the events of cancellation.
CHECK-IN, CHECK-OUT & KEY DEPOSIT
Official CHECK-IN time is AFTER 2.00PM
Official CHECK-OUT time is BEFORE 12.00PM
Key Deposit between RM50 to RM300 shall be collected before key-collection.
Key Deposit will be refunded to you in 2 working days AFTER CHECK-OUT
SURCHARGE will be imposed for LATE check out
TOWELS & PERSONAL CARE CONSUMABLES
Unless otherwise specified, towels & personal care consumables are NOT provided in most our homestays
You are required to bring your own towels and personal care consumables (soap, shampoo, etc)
LOSSES, DAMAGES & INJURIES
Staying at any of the Homestays are solely at your own risk. We shall neither be responsible nor liable for any losses, damages or injuries occur during your stay.