STEP 0
Read and accept the Booking POLICY below.

STEP 1
Decide your choice of homestays

STEP 2
Make payment to the bank info stated at pay.vnet.my

STEP 3
We will then send booking confirmation to you accordingly.

RATES, CHARGES & PAYMENTS

• ALL monies paid are NOT REFUNDABLE whatsoever.
• Bookings are always on FIRST COME/PAY FIRST SERVED basis.
• Booking confirmations or TENANCY PASSes are issued upon FULL payments only.
• FULL payments must be settled 7 days BEFORE ARRIVAL
• Booking is deemed CANCELLED if due payment is not made in time

POSTPONE or CHANGES in CONFIRMED BOOKINGS

• Confirmed Bookings CANNOT be changed if within 14 days prior to arrival.
• Changing of Homes are NOT allowed.
• Postpone is NOT allowed if request made within 14 days prior to arrival.
• New arrival date for postpone case shall not be later than 3 months from initial arrival.
• An admin fee of 10% or minimum RM100 will be charged upon any case of changing or postpone.

CANCELLATION

• Cancellation fee, equivalent to all payments made, will be imposed in the events of cancellation.
  

CHECK-IN, CHECK-OUT & KEY DEPOSIT

• CHECK-IN time is AFTER 2.00PM
• CHECK-OUT time is BEFORE 12.00PM
• Key Deposit between RM100 to RM300 will be collected upon key-collection.
• Key Deposit will be refunded to you in 2 working days AFTER CHECK-OUT
• SURCHARGE will be imposed for LATE check out

TOWELS & PERSONAL CARE CONSUMABLES

• You are required to bring your own towels and personal care consumables (soap, shampoo, etc) as they are NOT provided in the homestays.

LOSSES, DAMAGES & INJURIES

• Staying at any of the Homestays are solely at your own risk. We shall neither be responsible nor liable for any losses, damages or injuries occur during your stay.